Brown Bag Lunch - What to do in a natural disaster

Date: Wednesday, October 4, 2017
Time: 12:00pm - 1:00pm
Location: Mass School of Law
Speaker: Michael Kelly, Director of Claims

Location:  Mass School opf Law, Andover, MA

Time: 12:00 noon to 1:00

Speaker: Michael Kelly, DIrector of Claims, HUB International

Topic: What to do in the event of a Natural Disaster .. Before and after

Speaker BIO:

Michael  P. Kelley currently serves as Senior Vice President and Director of Claims Operations at HUB International New England, a leading insurance brokerage firm, in a position held since May 2014.

As the Director of Claims Operations, Michael manages an advanced technical team of claim professionals for one of the largest insurance brokers in New England.  He also provides support and technical guidance to a wide variety of employers across the region. Duties Include:

§Managing the day to day operations of large broker claim operation
§Provide technical guidance to customers on all lines of Property and Casualty lines of insurance
§Advocate on the behalf of clients with insurance carriers
§Manage a staff of 12 in all aspects of claim service delivery
§Negotiate on behalf of clients with carriers on first and third party claims
§Act as a national workers compensation resource for HUB International
§Work with all departments on the prospecting of new clients

Michael  holds over 35 years of insurance industry experience, beginning his career in 1982.  He was trained in all lines of claim investigation with a focus on both commercial and personal lines claims.  He held various positions including Field Investigator, Claim Supervisor, Assistant Claim Manager and Regional Claim Manager.  He became the Operations Manager for an independent consulting firm in 1993.  He spent the next 20 years as the Vice President of Claims at the A.I.M. Mutual Insurance Companies.  He is considered an expert in the area of workers’ compensation claim handling, and is a frequent speaker on the worker’s compensation claim process.

Michael holds both an Associate in Risk Management (ARM) and an Associate in Claims (AIC) designation from the Insurance Institute of America.  He has been an instructor at the Insurance Library Association of Boston for over thirteen years.  He is a former member of the Workers’ Compensation Rating and Inspection Bureau (WCRIB) Claim Committee, as well as the Board of Governors of the Insurance Fraud Bureau of Massachusetts.  In 2015, the Governor of Massachusetts appointed him to be the Insurance Industry Representative on the Workers Compensation Advisory Council at the Department of Industrial Accidents. He has dedicated his career to improving the workers compensation system and reducing the impact of claims on both the employer and employee community.

Michael holds a Bachelor of Science degree in Business Management from Merrimack College where he majored in accounting.

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